Message Sending Solutions and Examples
At Notify.IM we love to hear how our clients are using our system. If
you have a success story to share, please feel free to
let us know.
Our messaging solution really does have more uses than we
could ever list. Common uses include: IM Marketing, a communication
tool for organizing events, a notification system, for automated
service messaging, a way to stay in touch with clients, and more!
Personal Use Example
When it came time to organize the 10 year high school reunion, for
Jackie Monteray's graduation class, she didn't know where to start. She
hadn't kept track of more than a few classmates out of high school, and
she wasn't really sure how to find everyone else. That's when Jackie
turned to Notify.IM
Using a basic business account, she create a class of 1997 group in our
system. She then began working on finding her classmates.
She had kept contact with a few people from high school, so she began
by sending those three contacts a message with a link to join the group.
The message simply stated that she was organizing a class reunion, included
her email address, and asked others to forward the message to anyone they
still knew from high school.
The three people she talked to sometimes, had kept in contact with others
from high school. After joining the group they forwarded Jackie's message
to the people they knew.
In only a few days, the message got forwarded to other classmates, and
37 of the 40 of the class of 97 contacts had joined the group.
Jackie then formed another contact group for those who were willing to
help plan the reunion, and then sent a message to the 37 classmates who
had joined the first group.
Using Notify.IM the reunion was well planned, ideas were communicated
to everyone, and the event went off without a hitch. Jackie kept her Notify.IM
account as an easy way to keep in touch with all of her old friends!
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Business Notifications Example
As an online marketer John Meyers has seen big success over the years. With a
group of 14 web sites, he markets various products ranging from an ebook
on to relaxation products that get delivered to your door.
After 10 years marketing though, John began to see a significant
decline in the effectiveness of his email marketing campaigns.
After analyzing this for a while, John can to the conclusion that spam
filters and the fact that users no longer pay attention to what they
consider junk email were at fault. At that point, John turned
to us, and began
IM
marketing.
He created a new group for each of his web sites, and then switched
those sites to sign users up for IM messaging upon making a purchase,
or an inquiry. Along with that, he sent one last email campaign to all
of the 44,000 email addresses he had, letting them know about the knew
IM notifications system on his site(s).
Over a 3 month period of time John built his contact lists to include
close to 10,000 clients, from all of his web sites.
Using our system he notifies those users about new products, news
pertaining to the site they signed up on, and to simply keep in touch
with his clients. Using the notification system this way, it didn't
take long for John to realize that IM marketing is effective!
"My IM efforts are more than ten times more effective than my old email
marketing campaigns" John said in an email. "The difference is that users
actually read my messages. Not only does IM marketing marketing cost
less - when I make an announcement to a contact group, I can count
on higher response rates than I have ever seen before!"
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Corporate Notification Example
Adamya Singh is an entrepreneur who has spent the past 10 years building his ASP
(application service provider) business. From his home in India he has
designed, and markets, 6 different online applications for various business
building purposes. All of his employees live offsite, and much of the
work he has done is out sourced.
As Adamya's business grew, one area where he had problems was with
notifications and application support. He payed a call center to handle
support calls for his applications, but when things went wrong that
call center would suddenly be inundated with calls, and customers would
get upset. Even a simple system upgrade seemed to cause big problems,
and end up with everyone getting upset.
What was needed, was a simple way to notify clients of service outages,
and to let them know if their a system would be down for upgrades. To
solve this problem Adamya turned to us.
For each of his online applications, he created a corporate user account
with us. Since corporate accounts allow for two-way communication, not
only did Adamya use our system as a notification solution, but he also
changed his support system.
The call centers that he used, cost him thousands of dollars per month
(for each of his 6 applications). Using the two way messaging capabilities
of a corporate account, he hired some offsite support specialists, and
setup an IM support solution.
He also integrated automatic notifications into all of his
applications. If a problem occurs, the system automatically sends a
message to every user, letting them know about the issue, and that the
system will be back online shortly. When a planned outage is going to
occur, letting his clients know is as simple as entering a message and
clicking send.
Using this solution, Adamya has cut his support costs in half, and his
customers are happier as well!
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